Service Request Ticket - # 69684

Service Request Information

CONTACT Name Olalde, Rosita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2018 02:30 PM
Department Advancement & Foundation Phone 8-8281
Location Email olalder@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160962[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 156YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 156YKH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:DE:6E

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Oct 08, 2018 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Oct 08, 2018 04:12 PM 
Network jack is not plug in. Fixed
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Yumin Chen Oct 08, 2018 03:22 PM 
Task reassigned to Yumin Chen.
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Emma Feldman Oct 08, 2018 02:30 PM 
New employee trying to log in to the computer but
is getting error message saying "no log on
server". They just set up a password today.
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