Service Request Ticket

Service Request Information

CONTACT	Name	Witwer, Kathy	Date	Oct 08, 2018 03:16 PM
	Department	Business/Economics Division	Phone	88421
	Location		Email	witwerk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20171320 (opens in a new window)	Bldg/Room	WEST 101
	Service Tag		Description	Xerox VersaLink C7000/DN Color 11X17 Laser Printer
	Serial No.	S7UA331616	Location	LAB FAC/STAFF USE ONLY
	Model	C7000/DNM2	Hostname	wh-missswenson
	Notes	ideal for small to mid size workgroups of 5 to 15 users, Up to 35 pages per minute color and black-and-white, Up to 1200 x 2400 dpi, Print up to 11.7" x 17"(Tabloid), Auto Duplex: Standard, Paper Capacity: 620 sheets standard/2,180 max, Trays: Bypass tray- 100sheets & Tray 1- 520 sheets, Printer Memory: 2GB, Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Recommended Monthly Print Volume: Up to 10,000 pages, included: Standard toner cartridges – One of each color (Cyan, Magenta, Yellow): 3,300 pages; Black: 5,300 pages, Base Unit Dimensions: 23.23" W/26.41" D/ 25.08" H Weight: 119.71 lbs, One-year on-site warranty; ALSO ordered: addt'l 520 sheet tray 097S04910 ORDER IN FY18/19 UCS2018007814; IP ADDRESS:140.211.64.8	Ink/Toner Refill
	Wired NIC	9C:93:4E:92:6B:16

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Oct 24, 2018 12:53 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shandelle Plasker	Oct 24, 2018 12:53 PM	This has been delivered and setup.	Add Attachment
Shandelle Plasker	Oct 22, 2018 09:54 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shandelle Plasker	Oct 22, 2018 09:54 AM	Delivering and installing this after lunch today.	Add Attachment
Tricia Flaherty	Oct 08, 2018 03:16 PM	The 2nd TRAY for the Xerox Versalink C7000/DN has finally arrived after its extreme backorder delay. It is in box by inventory counter with Invoice for addt'l Tray.	Add Attachment