Service Request Ticket - # 69722

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2018 01:20 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160988[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 15BYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BYKH2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:AA

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 09, 2018 03:32 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 09, 2018 03:32 PM 
It is profile issue. I deleted her profile and
have her login again which solve the issue.
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Peter Puettmann Oct 09, 2018 02:32 PM 
Task reassigned to Shina Oladiti.
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Peter Puettmann Oct 09, 2018 02:17 PM 
the computer seems to be starting up fine here.
please redeliver and plug scanner into the back
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Peter Puettmann Oct 09, 2018 01:46 PM 
Task reassigned to Peter Puettmann.
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Erika Enriquez Oct 09, 2018 01:21 PM 
Task reassigned to UCS Tech.
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Emma Feldman Oct 09, 2018 01:20 PM 
She plugged in her label maker and now her
computer shut off and wont turn back on.
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