Service Request Ticket - # 69742

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2018 09:51 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170820[Edit Inv] (opens in a new window) Bldg/Room WEL 110
Service Tag B28BMN2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. B28BMN2 Location Group Visit Coordinator, student station Student A

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:2E:0C:AE

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 10, 2018 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 10, 2018 10:58 AM 
Computer was working fine. Printers were connected
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Erika Enriquez Oct 10, 2018 10:35 AM 
Task reassigned to Erika Enriquez.
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Alix Karkanen Oct 10, 2018 09:51 AM 
Theres a computer that does not turn on, and two 
that need to be connected to printers. Those 
computers are in RWEC1508, but you will need to 
get kathy for keys in 139.
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