Service Request Ticket - # 69751

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2018 12:04 PM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110875[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2C635V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C635V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1C:05

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 10, 2018 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 10, 2018 04:11 PM 
She she be okay once that is done, she is working
with Tricia for new equipment.
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Shina Oladiti Oct 10, 2018 04:10 PM 
Run Sophos scan on her machine and also uninstall
some of the software that are not necessary.
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Shina Oladiti Oct 10, 2018 02:32 PM 
Task reassigned to Shina Oladiti.
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Natalie Plasker Oct 10, 2018 12:04 PM 
****This is an email****
Hi...My office computer has been 
stalling/freezing frequently this week. It is 
always a bit slow but this is really bad... thank 
you, Randi

20110875[Edit Inv]
NPE 115
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