Service Request Ticket - # 69755

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2018 01:16 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160988[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 15BYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BYKH2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:AA

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Oct 10, 2018 03:30 PM 
Status changed from (2) Scheduled to (5) Completed
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Yumin Chen Oct 10, 2018 03:30 PM 
Java security issue. Fixed
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Robbie Downin Oct 10, 2018 01:50 PM 
Task reassigned to Yumin Chen.
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Megan Thibeault Oct 10, 2018 01:31 PM 
Task reassigned to Robbie Downin.
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Megan Thibeault Oct 10, 2018 01:31 PM 
Might need there password updated, Richard can help with 
that.
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Natalie Plasker Oct 10, 2018 01:16 PM 
security error when trying to get into banner
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