Service Request Ticket - # 69756

Service Request Information

CONTACT Name Glascock, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2018 01:25 PM
Department The Research Institute Phone 88379
Location Email glascockt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180358[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02XG0B7J1G9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938; TRANSFFERED AS SHARED DEVICE to20180358-Adobe CC 2018 Desktop Suite as SERIALIZED desktop originally W#20120384 SPET2018 order7834;

Wired NIC 18:81:0E:DB:CA:58


Wireless NIC 68:FE:F7:06:E3:64


Bluetooth NIC 18:81:0E:DB:CA:59

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Oct 10, 2018 01:59 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Oct 10, 2018 01:59 PM 
closing this ticket
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Jacob McMurrin Oct 10, 2018 01:30 PM 
This is duplicate to service request 69757. Please go on off 
that one. The order is for the same person but will have two 
Set up forms. 
Thank you.
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Jacob McMurrin Oct 10, 2018 01:25 PM 
NEW EQUIP SETUP: Deliver Apple iMac W#20180358[Edit Inv] to 
Todd 249 for Tim Glascock. Equipment is located in ITC 
008. 
Notes:for two student worker stations in TRI, Lea and 
Shaylie TODD249
Stations will get Adobe CC 201* Full suite MAC[SERIALIZED 
DESKTOP]
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