Service Request Ticket - # 69763

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2018 03:05 PM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140457[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 364YN32 Description Dell XPS 13 Ultrabook, i5-5200U Processor
Serial No. 364YN32 Location PDR

CPU Intel Core i5-5200U 5thGen(3M cache, up to 2.7GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC AE:D1:B8:C0:1B:5B


Wireless NIC AC:D1:B8:C0:1B:5B


Bluetooth NIC AC:D1:B8:C0:1B:5C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Oct 10, 2018 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Oct 10, 2018 03:52 PM 
Jie Liu need access to printers. Fixed
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Yumin Chen Oct 10, 2018 03:31 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Oct 10, 2018 03:05 PM 
Needs drivers installed to print to krusty printer 
and krusty python in ITC 310A
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