Service Request Ticket - # 69771

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2018 10:16 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160988[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 15BYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15BYKH2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:E2:AA

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Oct 11, 2018 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 11, 2018 02:54 PM 
****This is an outgoing email****
Hi Beeb,

I've been told that if you want to go about trying 
to replace that old instructor station, you're 
going to want to contact Nathan.

Thanks,
Robbie Downin
UCS Student Tech
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Robbie Downin Oct 11, 2018 01:49 PM 
Capstone doesn't work on the instructor station, 
but works on the other stations in the room. 
Apparently Capstone hadn't had the license key put 
in the other stations, so I activated them.
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Megan Thibeault Oct 11, 2018 11:26 AM 
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Oct 11, 2018 10:16 AM 
Software in NS 115 is not recognizing sensors on 
capstone software. When it finally opens it crashes
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