Service Request Ticket - # 69800

Service Request Information

CONTACT Name Sides, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2018 03:17 PM
Department Human Resources Phone 89390
Location Email sidesm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140375[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3F1MQ22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3F1MQ22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016

Wired NIC 98:90:96:A0:38:BB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 15, 2018 01:57 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 15, 2018 01:57 PM 
Keyboard and mouse delivered and set up.
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Megan Thibeault Oct 15, 2018 10:39 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Oct 15, 2018 10:12 AM 
Task reassigned to Peter Puettmann.
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Tricia Flaherty Oct 12, 2018 03:17 PM 
This is on the Inventory counter in ITC008 with invoice, they 
would like this set up as soon as possible on her 
workstation in ADMIN306A W#20140375[Edit Inv]
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