Service Request Ticket

Service Request Information

CONTACT	Name	Medzegian, Pam	Date	Oct 15, 2018 08:54 AM
	Department	Student Health & Counseling Center	Phone	88791
	Location		Email	medzegip@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150246 (opens in a new window)	Bldg/Room	SHCC
	Service Tag	14T6382	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	14T6382	Location	Wellness Education Pam
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2015004715
	Wired NIC	64:00:6A:88:72:5F

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Oct 15, 2018 03:42 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Oct 15, 2018 03:42 PM	Synced her gmail with outlook. Task completed	Add Attachment
Megan Thibeault	Oct 15, 2018 11:05 AM	Task reassigned to Reggie Johnson.	Add Attachment
Peter Puettmann	Oct 15, 2018 10:55 AM	Task reassigned to UCS Tech.	Add Attachment
Peter Puettmann	Oct 15, 2018 10:55 AM	dleted profile. Needs help getting firefox bookmarks. in a folder in hher H drive	Add Attachment
Megan Thibeault	Oct 15, 2018 10:50 AM	Peter was deleting the users profile is was all messed up. He had to leave for class.	Add Attachment
Megan Thibeault	Oct 15, 2018 09:33 AM	Task reassigned to Peter Puettmann.	Add Attachment
Brighton Bohnenkamp	Oct 15, 2018 08:54 AM	All the shortcuts got changed on Pam's desktop and go to weird programs not associated with that she is using.	Add Attachment