Service Request Ticket - # 69804

Service Request Information

CONTACT Name Navarete, Briana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2018 09:00 AM
Department Admissions Office Phone 88193
Location Email navareteb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20141016[Edit Inv] (opens in a new window) Bldg/Room WEL 110I
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254LC1TS Location Armando Solario - Admissions Evaluator
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 17, 2018 04:59 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Oct 17, 2018 04:59 PM 
Status changed from (5) Completed to (2) Scheduled
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Gino Salazar Oct 17, 2018 04:59 PM 
she's good
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Gino Salazar Oct 17, 2018 04:00 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Oct 17, 2018 04:00 PM 
She's good to go!
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Gino Salazar Oct 17, 2018 02:33 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Oct 17, 2018 02:20 PM 
Available now to be dropped off and needs it asap
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Erika Enriquez Oct 17, 2018 12:34 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Oct 17, 2018 12:33 PM 
ready to deliver. Waiting on a response
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Erika Enriquez Oct 17, 2018 09:25 AM 
****This is an outgoing email****
Hi Briana ,

I need some additional information regarding
service request #69804

Description: *10/17* internet running slow 

We were just wondering when you are available to
deliver this to you?

Thank you,
Erika
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Public
Erika Enriquez Oct 17, 2018 08:58 AM 
running updates....
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Megan Thibeault Oct 17, 2018 07:41 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Oct 17, 2018 07:41 AM 
Can you finish this up and get it returned today.
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Megan Thibeault Oct 16, 2018 04:28 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Alix Karkanen Oct 16, 2018 03:19 PM 
Briana is wondering when she will get this back? 
Eta?
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Reggie Johnson Oct 16, 2018 02:54 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Oct 16, 2018 02:54 PM 
installed java, 
chipset and video 
drivers still needs 
rest of set up.
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Yumin Chen Oct 16, 2018 01:58 PM 
Task reassigned to Reggie Johnson.
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Yumin Chen Oct 15, 2018 04:10 PM 
Computer W#20141233[Edit Inv] needs re-image. It's on small
Tech counter.
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Emma Feldman Oct 15, 2018 02:06 PM 
Word and powerpoint also slow
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Megan Thibeault Oct 15, 2018 01:20 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Oct 15, 2018 09:01 AM 
Status changed from (1) Pending to (2) Scheduled
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Brighton Bohnenkamp Oct 15, 2018 09:00 AM 
****This is an email****
Hi, 

My computer is being super slow. It used to be my 
colleagues computer and now I am using it. The 
internet takes a while to load. 

Thank you,
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