Service Request Ticket - # 69825

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2018 09:41 AM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170821[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 15in 2.8GHzQuad i7, SpcGry #MPTR
Serial No. C02WF101HTD5 Location parts pile

CPU Intel Core i7(2.8GHz quad, 6MB L3 cache)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 8C:85:90:CF:EC:51


Bluetooth NIC 8C:85:90:D2:2C:5A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 16, 2018 10:41 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 16, 2018 10:41 AM 
delivered a 20070654[Edit Inv] external cd drive
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Erika Enriquez Oct 16, 2018 10:17 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Oct 16, 2018 10:06 AM 
He can borrow one for a week or two but if he
needs one he will need to purchase one through
purchase request.
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Alix Karkanen Oct 16, 2018 09:41 AM 
Ike needs a loaner plug in cd drive for his 
macbook
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