Service Request Ticket - # 69832

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2018 11:03 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20101272[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 29W1JQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 29W1JQ1 Location PDR 2023 Giveaway

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:8B:B8


TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Oct 16, 2018 02:06 PM
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 16, 2018 01:52 PM
Task reassigned to Peter Puettmann.
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Peter Puettmann Oct 16, 2018 01:44 PM
done 
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Bradley Karkanen Oct 16, 2018 11:03 AM
This machine did not get named during imaging. Please 
rename it. It's showing up wrong in SCCM and Sophos.
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