Service Request Ticket - # 69840

Service Request Information

CONTACT Name Burbank, Richard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2018 03:19 PM
Department Facilities Services Phone 88097
Location Email burbankr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130713[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35B7M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B7M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:7B:41

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Oct 17, 2018 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Oct 17, 2018 08:43 AM 
set default program to firefox and it all worked
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Megan Thibeault Oct 17, 2018 07:48 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Oct 16, 2018 03:19 PM 
Anyone who tries to use the computer just gets the 
application not found error, its used by multiple 
people in the shop
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