Service Request Ticket - # 69843

Service Request Information

CONTACT Name Omlid, Allison   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2018 08:07 AM
Department Computer Science Division Phone 89272
Location Email omlida@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130887[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43Z7V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Z7V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:43:92

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Oct 17, 2018 08:22 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Oct 17, 2018 08:22 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 17, 2018 08:21 AM 
same as 69838
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Alix Karkanen Oct 17, 2018 08:07 AM 
We received a notification about sophos threats 
for Allison. Someone needs to check it out. If 
shes not there tracy can let you in
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