Service Request Ticket - # 69844

Service Request Information

CONTACT Name McGovern, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2018 08:10 AM
Department Human Resources Phone Terry
Location Email mcgovernt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130522[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WM8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WM8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:40

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 17, 2018 08:50 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Bradley Karkanen Oct 17, 2018 08:45 AM 
Keyboard and mouse weren't plugged right. I also installed 
the software for.
 Add Attachment
Megan Thibeault Oct 17, 2018 08:13 AM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Alix Karkanen Oct 17, 2018 08:10 AM 
Terry hits ctrl+alt+del but then the computer 
freezes. Shes tried hard shut down twice.
 Add Attachment