Service Request Ticket

Service Request Information

CONTACT	Name	Anderson, David	Date	Oct 17, 2018 08:35 AM
	Department	Registrar’s Office	Phone	88806
	Location		Email	andersona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160998 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	1584LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1584LH2	Location	Extra desktop shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER: DegreeWorks (Scribe, SecureCode, Transit); PL SQL Developer license;
	Wired NIC	50:9A:4C:45:F2:E8

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	eenriquez13@wou.edu	88925

Entered by	Date	Memo
Erika Enriquez			Email Public
Entered by	Date	Memo
Erika Enriquez	Oct 17, 2018 08:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Erika Enriquez	Oct 17, 2018 08:56 AM	we selected 'don't show again' hasn't messed with his usuage	Add Attachment
Megan Thibeault	Oct 17, 2018 08:37 AM	Was he on the list?	Add Attachment
Megan Thibeault	Oct 17, 2018 08:37 AM	Task reassigned to Erika Enriquez.	Add Attachment
Alix Karkanen	Oct 17, 2018 08:35 AM	David keeps getting a popup about his PSQL being expired	Add Attachment