Service Request Ticket - # 69860

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2018 02:56 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120145[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLG08V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:88:EA

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 07, 2019 08:46 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 07, 2019 08:46 AM 
this is done
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Megan Thibeault Oct 22, 2018 08:02 AM 
Task reassigned to Megan Eichler.
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Robbie Downin Oct 19, 2018 08:55 AM 
Finished imaging process, Rian Gayla has admin, 
moving the computers to Megan's desk
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Robbie Downin Oct 18, 2018 04:36 PM 
Installed and activaced Sonocent and the machines, 
sent Rian an email with their names.
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Robbie Downin Oct 18, 2018 03:31 PM 
started both on win7
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Megan Thibeault Oct 17, 2018 03:03 PM 
W20120134 same with this station.
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Megan Thibeault Oct 17, 2018 02:56 PM 
W20120145 is on my desk, please image it with
Windows 7 and install the following: 
T:\Sonocent

Please get this done by the end of the day Friday.
I need to get it setup on Monday.
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