Service Request Ticket - # 69866

Service Request Information

CONTACT Name Mauro, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2018 03:41 PM
Department Student Success & Advising Office Phone 88732
Location Email maurok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140370[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 4X6ZN12 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:12:74:00


Wireless NIC 80:00:0B:4E:10:6A


Bluetooth NIC 80:00:0B:4E:10:6E

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 19, 2018 08:51 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 19, 2018 08:51 AM 
Changed her default
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Erika Enriquez Oct 19, 2018 08:43 AM 
Task reassigned to Erika Enriquez.
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Alix Karkanen Oct 19, 2018 08:41 AM 
Status changed from (2) Scheduled to (1) Pending
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Alix Karkanen Oct 19, 2018 08:41 AM 
kristin is in right now and still needs help
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Peter Puettmann Oct 18, 2018 11:31 AM 
left vm
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Brighton Bohnenkamp Oct 17, 2018 03:41 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Oct 17, 2018 03:41 PM 
had some updates on her computer and now pdfs open 
in chrome. Needs help getting to a word doc to edit
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