Service Request Ticket - # 69903

Service Request Information

CONTACT Name Scroggins, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2018 08:25 AM
Department Student Health & Counseling Center Phone 88845
Location Email scrogginsb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110346[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch WFP Monitor
Serial No. CN06H6FX7444518KCT3S Location PDR
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 23, 2018 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 23, 2018 08:23 AM 
Okay brought back the loaner and the power supply from the scrap 
computer seems to be running well!
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Gino Salazar Oct 19, 2018 03:08 PM 
Gave him a loaner, took his computer away, put a new power supply 
in it, will deliver the cpu back to him when he gets back to me!
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Gino Salazar Oct 19, 2018 01:09 PM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Oct 19, 2018 12:37 PM 
Task reassigned to Reggie Johnson.
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Gino Salazar Oct 19, 2018 12:36 PM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Oct 19, 2018 12:36 PM 
Task reassigned to Reggie Johnson.
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Gino Salazar Oct 19, 2018 12:32 PM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Oct 19, 2018 12:31 PM 
Priority changed from (3) Priority to (2) High Priority.
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Alix Karkanen Oct 19, 2018 08:25 AM 
Donald philips is an intern in the counseling 
center, room 215. His computer will not turn on. 
He either needs someone before nine, or in between 
10-11
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