Service Request Ticket - # 69911

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2018 09:46 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110728[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. H757PS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0085164 installed as Office 2007

Wired NIC 18:03:73:18:69:4F


TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public

Entered by Date Memo
Reggie Johnson Oct 19, 2018 01:20 PM
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 19, 2018 01:20 PM
task completed
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Reggie Johnson Oct 19, 2018 11:07 AM
Task reassigned to Reggie Johnson.
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Bradley Karkanen Oct 19, 2018 09:46 AM
Computer didn't get named during imaging. Needs 
renamed.
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