Service Request Ticket - # 69918

Service Request Information

CONTACT Name Kaye Hays, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2018 03:26 PM
Department Registrar’s Office Phone 88184
Location Email hayss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170262[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 4CPQHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CPQHL2 Location Parts Pile

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:5E:C8

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Nov 02, 2018 01:03 PM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Nov 02, 2018 01:03 PM 
delivered
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Megan Thibeault Nov 02, 2018 07:31 AM 
Task reassigned to Erika Enriquez.
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Peter Puettmann Nov 01, 2018 01:04 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Oct 31, 2018 04:20 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Brighton Bohnenkamp Oct 31, 2018 04:20 PM 
****This is an email****
Can we have it delivered and set up Friday, 
November 2nd anytime between 9am - 12pm?

Thank you,
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Megan Thibeault Oct 26, 2018 08:01 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Oct 23, 2018 12:16 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Reggie Johnson Oct 23, 2018 12:15 PM 
20170262[Edit Inv] is set up and ready to deliver.
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Reggie Johnson Oct 22, 2018 03:35 PM 
Imaging on stand up 
desk
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Tricia Flaherty Oct 19, 2018 03:26 PM 
Registrar's Office has a new position that starts Nov 5th in AD106; Susan is y 
contact for setup as they want this in place by November 2nd.  
 OptiPlex 7050 SFF W#20170262[Edit Inv] & monitor W#20161064are on the counter in ITC 
008 with NEW EQUIP Form for Adelaida Paloma Larsen (goes by Paloma) Catalog 
and Scheduling Specialist, AD106; They have also ordered her a second display 
W#20180357[Edit Inv] that is in box next to workstation on Inventory counter with an 
Invoice for the additional monitor.
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