Service Request Ticket - # 69934

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2018 11:02 AM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20170678[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. 78D25W8052J1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; TRANSFER from W#20120652: EndNote X6 for MAC from P0090632 SR67846;

Wired NIC 78:7B:8A:C4:6C:0B


Wireless NIC 24:F6:77:03:00:24


Bluetooth NIC 24:F6:77:03:00:25


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public

Entered by Date Memo
Robbie Downin Oct 22, 2018 12:37 PM
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 22, 2018 12:37 PM
Installed and showed how to open in QT7, as well 
as how to use frame by frame.
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Megan Thibeault Oct 22, 2018 11:44 AM
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Oct 22, 2018 11:02 AM
Needs quick time 7 on her machine so she can take a 
test online 
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