Service Request Ticket - # 69957

Service Request Information

CONTACT Name Dandeneau, Raymond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2018 10:55 AM
Department Natural Science/ Chemistry Phone 89483
Location Email dandener@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public

Entered by Date Memo
Brittany Franklin Oct 24, 2018 02:19 PM
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Oct 24, 2018 02:19 PM
Alert cleared in Sophos console.
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Robbie Downin Oct 24, 2018 01:11 PM
Task reassigned to Brittany Newman.
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Robbie Downin Oct 24, 2018 01:11 PM
Deleted, see note in SR69958
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Robbie Downin Oct 24, 2018 01:04 PM
Task reassigned to Robbie Downin.
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Gino Salazar Oct 23, 2018 03:14 PM
Sent email
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Brittany Franklin Oct 23, 2018 10:55 AM
***Sophos Cleanup***

Please cleanup/delete the following files, then put the request in my 
queue when completed:

PUA detected: 'SpiGot' at 
'C:\Users\dandener\AppData\Local\Google\Chrome\User 
Data\Default\Extensions\cjjkkgabpkcdmbaoeohccdockhfnffol\2.2_0\af
ter.js

*****IMPORTANT*****
Remember to empty the trash after deleting the malware, as Sophos 
can still see malware in the trash.
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