Service Request Ticket - # 69958

Service Request Information

CONTACT Name Leban, Marzio   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2018 11:29 AM
Department Natural Science/ Chemistry Phone 89539
Location Email lebanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Oct 24, 2018 02:15 PM 
Status changed from (2) Scheduled to (5) Completed
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Brittany Franklin Oct 24, 2018 02:15 PM 
Alert cleared in Sophos console.
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Robbie Downin Oct 24, 2018 01:11 PM 
Task reassigned to Brittany Newman.
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Robbie Downin Oct 24, 2018 01:11 PM 
deleted the file, it was in the same path as the 
one in SR69957 (google chrome extensions) so we 
might have to contact these two again.
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Robbie Downin Oct 24, 2018 12:56 PM 
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Oct 24, 2018 10:05 AM 
Status changed from (1) Pending to (2) Scheduled
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Gino Salazar Oct 23, 2018 11:50 PM 
Priority changed from (3) Priority to (2) High Priority.
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Gino Salazar Oct 23, 2018 03:15 PM 
Sent email
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Brittany Franklin Oct 23, 2018 11:29 AM 
***Sophos Cleanup***

Please cleanup/delete the following files, then put the request in my 
queue when completed:

PUA detected: 'SpiGot' at 
'C:\Users\lebanm\AppData\Local\Google\Chrome\User 
Data\Default\Extensions\cjjkkgabpkcdmbaoeohccdockhfnffol\2.2_0\af
ter.js

*****IMPORTANT*****
Remember to empty the trash after deleting the malware, as Sophos 
can still see malware in the trash.
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