Service Request Ticket - # 69963

Service Request Information

CONTACT Name Helppie, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2018 11:38 AM
Department Creative Arts/Music Phone 88876
Location Email helppik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 24, 2018 04:26 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 24, 2018 04:26 PM 
Done!
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John Rushing Oct 24, 2018 04:20 PM 
I deleted the file via JAMF.
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Shina Oladiti Oct 24, 2018 03:46 PM 
Task reassigned to Shina Oladiti.
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Gino Salazar Oct 23, 2018 03:18 PM 
Sent email
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Brittany Franklin Oct 23, 2018 11:38 AM 
***Sophos Cleanup***

Please cleanup/delete the following files, then put the request in my 
queue when completed:

PUA detected: 'SpiGot' at '/Users/helppik/Library/Application 
Support/Google/Chrome/Default/Extensions/aknlelmioblfeomeemciao
mipejabhgk/7.0_0/after.js'

*****IMPORTANT*****
Remember to empty the trash after deleting the malware, as Sophos 
can still see malware in the trash.
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