Alerts cleared in Sophos console.

Cleared the recycle bin.

Called saying she is available today 10/24 from 
12:30-4:15

Priority changed from (3) Priority to (2) High Priority.

***Sophos Cleanup***

Please cleanup/delete the following files, then put the request in my queue when completed:

Generic PUA JN' at 'C:\$Recycle.Bin\S-1-5-21-2161550645-8252473-3133604535-62038\$RWZ2SNJ.7z\program files/AskPartnerNetwork/Toolbar/toolbar.dll'
A lot more than the above, but they're all in the recycle bin, so clearing that out should do the trick!

*****IMPORTANT*****
Remember to empty the trash after deleting the malware, as Sophos can still see malware in the trash.