Service Request Ticket - # 69983

Service Request Information

CONTACT Name Daugherty, Reina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2018 03:47 PM
Department Phone 88137
Location Email daughertyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130733[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3591M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3591M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JAN2016

Wired NIC 34:17:EB:99:CF:C9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 23, 2018 04:41 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 23, 2018 04:40 PM 
Run windows update and restart the office in the
services, it works after doing that.
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Shina Oladiti Oct 23, 2018 04:16 PM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Oct 23, 2018 03:47 PM 
Everytime Reina opens a word doc, the screen goes 
completely blank, with no options.
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