Service Request Ticket - # 69992

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2018 08:36 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160284[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2Y25MC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 2Y25MC2 Location PDR 2023 Giveaway

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:27:7A:B8


Wireless NIC 40:49:0F:A3:CD:75

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 21, 2018 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 21, 2018 04:11 PM 
Installed.
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Yumin Chen Nov 21, 2018 02:18 PM 
After 2 Today(11/21)
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Yumin Chen Nov 20, 2018 12:19 PM 
Email send.
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John Rushing Nov 20, 2018 12:12 PM 
Task reassigned to Yumin Chen.
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Megan Thibeault Nov 07, 2018 07:45 AM 
Task reassigned to John Rushing.
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Gino Salazar Nov 06, 2018 09:34 AM 
She wants somebody to go at 11:45 tomorrow
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Bradley Karkanen Oct 24, 2018 08:36 AM 
Looks like this machine has not been on since we pushed 
Sophos can you install it and make sure it has an SCCM 
client.
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