Service Request Ticket - # 70000

Service Request Information

CONTACT Name Helppie, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2018 09:44 AM
Department Creative Arts/Music Phone 88876
Location Email helppik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131003[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5ZZF6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.14 (Mojave) Software TRANSFER from W#20090899 Finale 25 from Music Dept Site license(P0095335)

Wireless NIC 48:D7:05:B6:43:65


Bluetooth NIC 48:D7:05:B6:43:66

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 24, 2018 04:27 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 24, 2018 04:26 PM 
Done and returned the laptop
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Brighton Bohnenkamp Oct 24, 2018 02:39 PM 
email when ready
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Shina Oladiti Oct 24, 2018 12:58 PM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Oct 24, 2018 09:44 AM 
Kevin came in and left his computer here, saying 
he had received an email about having malware on 
his laptop. He would obviously like it back as 
soon as possible.
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