Service Request Ticket - # 70008

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2018 10:53 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public

Entered by Date Memo
Brittany Franklin Oct 24, 2018 02:10 PM
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Oct 24, 2018 02:10 PM
Alerts cleared and tamper protection turned back on in Sophos 
console.
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Robbie Downin Oct 24, 2018 01:11 PM
Task reassigned to Brittany Newman.
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Robbie Downin Oct 24, 2018 12:55 PM
Reinstalled 
successfully.
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Robbie Downin Oct 24, 2018 12:06 PM
Task reassigned to Robbie Downin.
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Brittany Franklin Oct 24, 2018 10:53 AM
Tamper protection is disabled on this one, so no code to input.
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