Service Request Ticket - # 70018

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2018 01:24 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160584[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HS0ZMD2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HS0ZMD2 Location SLGF Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D3:71:A8

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Oct 26, 2018 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 26, 2018 10:26 AM 
Task reassigned to Brittany Newman.
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Robbie Downin Oct 26, 2018 10:26 AM 
Successfully 
reinstalled
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Robbie Downin Oct 26, 2018 09:49 AM 
Task reassigned to Robbie Downin.
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Shina Oladiti Oct 24, 2018 03:28 PM 
Room available all day on Friday.
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Brittany Franklin Oct 24, 2018 01:24 PM 
Please reinstall Sophos, then put the request in my queue when 
completed :)

Tamper protection code: 476732344848
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