Service Request Ticket - # 70030

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2018 02:00 PM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140200[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0PF
Serial No. D25N712MF8J9 Location PDR

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Logic Studio(Logic Pro X) renewal on P0095256, Finale 2014c site license on P0095335

Wired NIC 0C:4D:E9:B8:D0:19


Wireless NIC 88:63:DF:A5:03:BD


Bluetooth NIC 88:63:DF:A5:03:BE

TECHS Submitted by Yumin Chen Contact ychen13@wou.edu 889285
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jan 22, 2019 04:46 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jan 22, 2019 04:46 PM 
Keep for now
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Yumin Chen Oct 24, 2018 02:08 PM 
Loaner W#20110408[Edit Inv] on placed, W#20140200[Edit Inv] is in UCS(Under the 
white board)
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Yumin Chen Oct 24, 2018 02:00 PM 
W#20140200[Edit Inv] screen is broken.
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