Service Request Ticket - # 70035

Service Request Information

CONTACT Name Welch, JD   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2018 03:03 PM
Department Registrar’s Office Phone 88415
Location Email welchj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160999[Edit Inv] (opens in a new window) Bldg/Room DFSC 204
Service Tag 153XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 153XKH2 Location Instructure Station

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER: DegreeWorks (Scribe, SecureCode, Transit)

Wired NIC 50:9A:4C:46:09:FE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 25, 2018 08:53 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 25, 2018 08:53 AM 
I’m thinking it was a permissions issue. I checked on VDI and 
same issue.
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Erika Enriquez Oct 25, 2018 08:07 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Oct 24, 2018 03:03 PM 
Multiple people are having trouble getting into 
banner on this machine
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