Service Request Ticket - # 70040

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2018 03:14 PM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180395[Edit Inv] (opens in a new window) Bldg/Room RWEC 210
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0TR
Serial No. D25XK0N6J1GQ Location QLoop Production Studio

CPU Intel Core i7 (4.2GHz Quad-core)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 68:FE:F7:04:23:14


Wireless NIC 14:20:5E:0D:B9:E4


Bluetooth NIC 14:20:5E:0D:B9:E5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 12, 2018 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 08, 2018 05:05 PM 
Delivered
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Gino Salazar Nov 08, 2018 03:51 PM 
Task reassigned to Yumin Chen.
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Gino Salazar Nov 08, 2018 03:51 PM 
until 5
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Gino Salazar Nov 08, 2018 08:06 AM 
Today at 3:30
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Robbie Downin Nov 07, 2018 01:45 PM 
Task reassigned to Giovanni Salazar.
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Robbie Downin Nov 07, 2018 12:05 PM 
I never got told if this was finished being used 
for sticks, but it needs to be delivered very soon 
and isn't imaged. Imaging now.
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Bradley Karkanen Nov 02, 2018 10:07 AM 
I am borrowing this machine to build new Jamf sticks it is on 
the small stand up desk.
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Megan Thibeault Nov 02, 2018 07:43 AM 
Task reassigned to Robbie Downin.
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Megan Thibeault Nov 02, 2018 07:43 AM 
Please get this going
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Tricia Flaherty Oct 30, 2018 05:17 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Oct 30, 2018 05:17 PM 
Serialized desktop of Adobe CC 20** for MAC
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Tricia Flaherty Oct 26, 2018 03:47 PM 
The are adding Adobe CC Serialized desktop to this order
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Tricia Flaherty Oct 25, 2018 03:57 PM 
****This is an email excerpt from 
amcdonald@wou.edu****
As for setup, next Monday, Tuesday, or Wednesday 
would be ideal for me. I am available from 12-1 and from 
3:30-5 on Monday and Wednesday, and also from 8-11 
and 12:30-4:00 on Tuesday. If those times don’t work, 
then I’m free after 12:30 on Thursday. 

-AM
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Tricia Flaherty Oct 25, 2018 03:18 PM 
Darla has indicated that a student is their contact for 
setup and delivery of this station for RWEC210 QLoop 
Production Studio.  That Contact is Andy McDonald 
amcdonald@wou.edu
This order consists of the following: iMac 27inch 
W#20180395[Edit Inv], LG 27 inch monitor(in box) W#20180394[Edit Inv], 
OWC TB3 12 port dock W#20180393[Edit Inv],  Logitech M720 
Triathlon Mouse #910-004790, & Macally Ultra Slim USB 
Wired Keyboard (Aluminum) #ACEKEYA
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