Service Request Ticket - # 70042

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2018 04:04 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20150573[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5V51JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5V51JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715; VSI_RecTrac client; KeyPro III (Morse Watchmans)

Wired NIC 18:66:DA:10:E8:9C


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Alix Karkanen Oct 25, 2018 04:13 PM
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Oct 25, 2018 04:13 PM
Never mind he found them
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Alix Karkanen Oct 25, 2018 04:04 PM
****This is an email****
Shina was recently working on my Outlook 
Calendar issue and by deleting my profile (to 
fix a problem) except the programs that I had 
on my PC are no longer there. Please have DS 
Control Point and KeyWatcher III reinstalled on 
W20150573.
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