Service Request Ticket - # 70049

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2018 08:27 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100133[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 277TMM1 Location PDR

CPU Unknown


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:09:2E

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Oct 26, 2018 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 26, 2018 09:32 AM 
Degaussed the hard drive and moved the computer to 
PDR pile.
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Robbie Downin Oct 26, 2018 08:53 AM 
Retrieved the computer
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Megan Thibeault Oct 26, 2018 08:40 AM 
Task reassigned to Robbie Downin.
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Emma Feldman Oct 26, 2018 08:27 AM 
Please pick up WOU# 20100133[Edit Inv] Dell computer and
re-image as you see fit. We do not need this
machine back per Dr. Scot Morse. 
Monitor WOU #20071003[Edit Inv] please assign to the CSD and
remove from David Olson's list.

Note: I will be in the office until 9:40am today
or see Stacia Fry in ITC 310E. I will be back in
at 1pm today until 4:30pm.

Thank you for your help,

Tracy Boyson
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