Service Request Ticket - # 70050

Service Request Information

CONTACT Name Wolfe, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2018 08:54 AM
Department Facilities Services Phone 88044
Location Email wolfed@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130711[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L1M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:CA:7F

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 26, 2018 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 26, 2018 10:10 AM 
Installed and good to go
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Erika Enriquez Oct 26, 2018 09:34 AM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Oct 26, 2018 09:33 AM 
left vm
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Emma Feldman Oct 26, 2018 08:54 AM 
He has an unactivated install of 
office 2010 installed; and just called to create
the request to get a fresh office install.
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