Service Request Ticket - # 70053

Service Request Information

CONTACT Name Mauro, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2018 09:32 AM
Department Student Success & Advising Office Phone 88732
Location Email maurok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140870[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JXB2DZ1 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXB2DZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016; Camtasia 2020 Education v.20 VISA2019011033 MAY2020;

Wired NIC 98:90:96:D6:69:16

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Oct 26, 2018 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 26, 2018 09:44 AM 
Located the function
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Erika Enriquez Oct 26, 2018 09:38 AM 
Task reassigned to Robbie Downin.
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Emma Feldman Oct 26, 2018 09:32 AM 
She is trying to set up the reminders feature on
her Google calendar but it is not showing up as an
option. She tried to research how to get it and
goes to tasks and reminders is not showing up. 

Kristin Mauro
maurok
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