Service Request Ticket - # 70066

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2018 01:36 PM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130154[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25L51X0DNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0091591

Wired NIC 10:DD:B1:E7:6F:72


Wireless NIC 8C:2D:AA:5F:55:D1


Bluetooth NIC 8C:2D:AA:5F:55:D2

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 31, 2018 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 31, 2018 04:10 PM 
20120649[Edit Inv] is the new loaner forgot to add
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Gino Salazar Oct 30, 2018 05:01 PM 
Status changed from (5) Completed to (1) Pending
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Gino Salazar Oct 30, 2018 05:01 PM 
sorry wrong W#
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Gino Salazar Oct 30, 2018 04:58 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 30, 2018 04:58 PM 
Swapped out with loaner 20130154[Edit Inv]
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Peter Puettmann Oct 30, 2018 02:22 PM 
Task reassigned to Giovanni Salazar.
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Peter Puettmann Oct 30, 2018 02:22 PM 
put a Mac next to your desk, the room is open
after 330
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Megan Thibeault Oct 29, 2018 01:37 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Megan Thibeault Oct 29, 2018 01:37 PM 
please update inventory
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Megan Thibeault Oct 29, 2018 01:36 PM 
****This is an email****
20130154[Edit Inv]

sorry about that.

On Mon, Oct 29, 2018 at 1:34 PM UCS ServiceRequest
 wrote:

    Tim,

    Can you resend the W# there is one to many
numbers in that one. We can look into the issue,
it most likely can be fixed without replacing it.

    Thanks,
    Megan

    On Mon, Oct 29, 2018 at 1:32 PM, Timothy
Hutchings  wrote:

        In ITC104 there is a loaner iMac that can
take up to thirty seconds to do some simple Adobe
functions like opening a new document.  Any chance
we could swap it out?

        201313154

        Thanks!
        tim h
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