Service Request Ticket - # 70092

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2018 03:26 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141284[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0X4F8J7 Location Going to PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:60:B6


Wireless NIC B8:09:8A:DB:ED:A7


Bluetooth NIC B8:09:8A:DB:ED:A8

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Nov 06, 2018 09:31 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Gino Salazar Nov 06, 2018 09:31 AM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Nov 06, 2018 08:42 AM 
Task reassigned to UCS Tech.
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Gino Salazar Nov 06, 2018 08:42 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Gino Salazar Nov 06, 2018 08:08 AM 
Still no response, will email again
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Gino Salazar Oct 31, 2018 03:12 PM 
emailing him!
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Megan Thibeault Oct 31, 2018 03:10 PM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Oct 31, 2018 03:10 PM 
Please follow up since we missed this.
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Alix Karkanen Oct 31, 2018 08:27 AM 
Time switched from 9:30 to 1:00
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Alix Karkanen Oct 31, 2018 08:26 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Oct 31, 2018 07:50 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Oct 30, 2018 03:26 PM 
Gavin says the computer he uses is very slow, and 
would like to check that it isnt full of old 
scripts. He would like it to update but its taking 
forever.
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