Service Request Ticket - # 70098

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2018 08:04 AM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101082[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 5550/DN Printer
Serial No. KPA015158 Location PDR 2023 Giveaway

Model 5550/DN Hostname studentmedia.wou.edu
Notes 50 ppm, 1200 X 1200 dpi, 256MB Memory, 100 Sheet Mpt, 4 X 500 A3 Paper Trays, Two-Sided Printing, USB/Parallel, 10/100/1000Base-TX Ethernet, 110V Ink/Toner Refill

Wired NIC 00:00:AA:D7:D2:E4

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 05, 2018 11:19 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 05, 2018 11:19 AM 
Found a whole piece of paper on the back side of 
the tray. It was keeping the tray from plugging 
into the sensor. This has been fixed.
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Alix Karkanen Oct 31, 2018 08:04 AM 
The student media printer in terry101 will not 
print from tray 3. The tray doesn't register as 
closed.
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