Service Request Ticket - # 70103

Service Request Information

CONTACT Name Walker, Kellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 31, 2018 09:48 AM
Department Athletics Phone 88448
Location Email walkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120683[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G0XPSW1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. G0XPSW1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 21010 from P00TBA

Wired NIC 90:B1:1C:9D:F6:A2

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 31, 2018 11:43 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 31, 2018 11:43 AM 
sent email tutorial on how to add printer. Will
call if there are issues
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Erika Enriquez Oct 31, 2018 10:04 AM 
Task reassigned to Erika Enriquez.
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Alix Karkanen Oct 31, 2018 09:48 AM 
Kellen got a new computer about a month ago and 
still needs it connected to the printer 
'krustyWbaseball'
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