Service Request Ticket - # 70108

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2018 08:52 AM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150025[Edit Inv] (opens in a new window) Bldg/Room ITC 206
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q7072FY13 Location Jen Bracy- replaced with 20240412

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715, Adobe CC2015(named user) match Full MAC suite like ITC210;

Wired NIC 98:5A:EB:E4:49:AB


Wireless NIC AC:29:3A:9E:B6:09


Bluetooth NIC AC:29:3A:9E:B6:0A

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Nov 01, 2018 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Nov 01, 2018 09:28 AM 
Done!
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Megan Thibeault Nov 01, 2018 08:56 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Nov 01, 2018 08:56 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Nov 01, 2018 08:52 AM 
She shut down her computer in her office before
she left last night and now it won't let her log
into it. She tried to reboot but still nothing. It
is stuck on some policy page and she can't get in.
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