Service Request Ticket - # 70114

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2018 01:13 PM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20180398[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag Description LG 43inch 16:9 4k IPS Monitor #43UD79-B
Serial No. 808NTVSAX431 Location Julian Elizalde
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 07, 2018 04:10 PM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Nov 07, 2018 04:10 PM 
Delivered!
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Megan Thibeault Nov 06, 2018 09:42 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Nov 06, 2018 09:42 AM 
Tomorrow at 8am
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Megan Thibeault Nov 05, 2018 03:29 PM 
Emailed Sarah
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Tricia Flaherty Nov 05, 2018 03:08 PM 
link to online driver/software download 
https://www.lg.com/us/support-product/lg-43UD79-
B#softwareFirmware
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Tricia Flaherty Nov 05, 2018 02:55 PM 
Sarah has already called me to see how soon she can get 
this week
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Tricia Flaherty Nov 05, 2018 02:54 PM 
put in your queue due to delicate delivery- LARGE Display 
would have to unscrew mount to put back in box.
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Tricia Flaherty Nov 05, 2018 02:53 PM 
Task reassigned to Megan Eichler.
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Tricia Flaherty Nov 05, 2018 02:53 PM 
may be additional  software/drivers to load  on her PC 
desktop to handle multiple inputs from desktop PC;  LG 
Supportsays the USB-C to USB-C cable is not included;
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Tricia Flaherty Nov 01, 2018 01:13 PM 
NEW 43" display W#20180398[Edit Inv] for use with PC desktop 
W#20160126[Edit Inv] and addt'l display W#20160149[Edit Inv] going to 
Sarah Beaird in RWEC218
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