Service Request Ticket - # 70120

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2018 08:35 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141205[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:37:E7

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 02, 2018 10:17 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 02, 2018 10:17 AM 
This has been fixed.
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Robbie Downin Nov 02, 2018 08:49 AM 
Task reassigned to Shandelle Pepper.
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Robbie Downin Nov 02, 2018 08:40 AM 
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Nov 02, 2018 08:35 AM 
Lost all of her printers needs help adding them 
again
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