Service Request Ticket

Service Request Information

CONTACT	Name	Hopkins, Gareth	Date	Nov 02, 2018 10:15 AM
	Department	Natural Science Division	Phone	89395
	Location		Email	hopkinsg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20131027 (opens in a new window)	Bldg/Room	ITC 003
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25MR20SF8J7	Location	PDR
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.15 (Catalina)	Software	MS Office 2011 Std for MAC from P0094155
	Wired NIC	68:5B:35:D2:71:83
	Wireless NIC	88:63:DF:8C:12:F3
	Bluetooth NIC	88:63:DF:8C:12:F4

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Nov 05, 2018 04:29 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Nov 05, 2018 04:28 PM	Done!	Add Attachment
Megan Thibeault	Nov 05, 2018 11:41 AM	Task reassigned to Shina Oladiti.	Add Attachment
Brighton Bohnenkamp	Nov 05, 2018 11:22 AM	Task reassigned to UCS Tech.	Add Attachment
Brighton Bohnenkamp	Nov 05, 2018 11:22 AM	11/5 before 12 or after 1:30, call before going over	Add Attachment
Robbie Downin	Nov 05, 2018 08:47 AM	They have class this morning, I'll try to swing by around 1	Add Attachment
Megan Thibeault	Nov 05, 2018 07:33 AM	Task reassigned to Robbie Downin.	Add Attachment
Brighton Bohnenkamp	Nov 02, 2018 10:15 AM	URL box on safari is missing and settings are grayed out so he can't change them	Add Attachment