Service Request Ticket - # 70128

Service Request Information

CONTACT Name Powell, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2018 11:56 AM
Department Behavioral Sciences Division Phone 88299
Location Email dalket@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130993[Edit Inv] (opens in a new window) Bldg/Room SAC 106
Service Tag Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287243RAGCS Location Letitia Erckenbrack; monitor stand going to PDR
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 05, 2018 11:39 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Nov 05, 2018 11:39 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Nov 05, 2018 11:39 AM 
****This is an email****
I turned my computer off and back on and voila, 
the printers were all there. I have no idea what 
happened but all is fine now. Thanks!
Best,
Dr. Powell
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Megan Thibeault Nov 05, 2018 11:16 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Nov 05, 2018 11:16 AM 
****This is an outgoing email****
Hi Tracy,

I need some additional information regarding service 
request #70128

Description: *11/2 before 12:45* can't add printers

Sorry we missed you last week, is there a good time 
for a tech to stop by today?

Thanks,
Megan
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Public
Brighton Bohnenkamp Nov 02, 2018 11:56 AM 
Printers disappeared and is having trouble adding 
them
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