Service Request Ticket - # 70129

Service Request Information

CONTACT Name Walker, Kellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2018 12:57 PM
Department Athletics Phone 88448
Location Email walkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120683[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G0XPSW1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. G0XPSW1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 21010 from P00TBA

Wired NIC 90:B1:1C:9D:F6:A2

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 05, 2018 10:18 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 05, 2018 10:18 AM 
done
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Peter Puettmann Nov 05, 2018 08:32 AM 
****This is an outgoing email****
Hi Kellen,

We were just following up with you regarding a
service request that we have for you.  (#70129)

Description: Monitor is black, cant get it to turn on

We were wondering if this has been resolved for
you or if we can still be of assistance with this.
 If so, just let us know, we'll be happy to help.

Thanks,
Peter Puettmann
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Public
Megan Thibeault Nov 05, 2018 08:04 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Nov 02, 2018 12:57 PM 
He said he shut his computer down last night and
now the monitor is all black. Tried turning off,
moving mouse around. He had three other people
come look at it to make sure it wasn't just him.
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